Reference

How lbajje Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, and use the lobby — and how we keep that data secure.

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What Data We Collect and Why

lbajje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your name, email address, mobile number and the payment method you choose — whether that is bKash, Nagad or Rocket. We collect this to process your deposits, verify your identity and keep your account secure. When you

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browse the lobby, we also collect device and session data such as your IP address, browser type and pages visited. This helps us detect unusual activity and keep your account from being accessed without your knowledge. We do not sell your personal data to third parties.
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We may share limited data with payment processors — for example, your mobile wallet number is passed to bKash, Nagad or Rocket only to complete a transaction you initiate. We store your account data for as long as your account remains active and for a period
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after closure as required by applicable rules. The exact retention period depends on the applicable legal framework in your region. You can request a copy of the data we hold about you, ask us to correct inaccurate records or close your account at any time through
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our support channel. Availability of this service depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Security and Your Account Rights

We apply encryption to your account data at rest and in transit. Your bKash, Nagad and Rocket wallet details are never stored in plain text on our servers — only tokenised references used for transaction matching are retained. Here is how we handle four core areas of your privacy.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Every login triggers an OTP to your registered mobile number. If an unfamiliar device attempts access, we flag it before the session is allowed to proceed.

Data Retention

Active account data is held while your account is open. After closure, records are kept only as long as required under the rules that apply to your region.

Your Right to Correct or Remove Data

You can ask us to correct any inaccurate detail or close your account entirely. Submit the request via live chat or the Account Settings data request form.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to access your data, correct something on your account or ask how your bKash, Nagad or Rocket payment records are stored, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond to your request. Response times depend on the volume of requests at that time.

Privacy Questions We Hear Most

These are the questions we receive most often about how your data is handled on lbajje. If your question is not here, contact our support team directly through live chat or email.

We collect your name, mobile number, email address and the wallet you use — bKash, Nagad or Rocket. We also log device and session data to keep your account secure.

Your mobile wallet number is passed only to the relevant payment processor — bKash, Nagad or Rocket — to complete a transaction you start. We do not share it with advertisers or other third parties.

Log into your account, go to Account Settings and use the Data Request option. Alternatively, contact us via live chat or email with your registered mobile number.

Yes. Submit a deletion request through Account Settings or contact support. We will close your account and remove personal data, subject to any retention rules that apply in your region.

We retain records for a period after closure as required by applicable rules in your region. The exact duration depends on the legal framework that applies to your account.

We use session cookies for login and analytics cookies to improve the lobby experience. You can adjust or block cookies through your browser settings; some features may behave differently if you do.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfobKash MoneyPass Applbajje App

How lbajje Handles Your Personal Data

Data Security and Your Account Rights

Cookies and Tracking

Account Security

Data Retention

Your Right to Correct or Remove Data

Contact Us About Your Privacy

Privacy Questions We Hear Most

01 What personal data does lbajje collect when I open an account?

02 Does lbajje share my bKash or Nagad details with anyone?

03 How do I request a copy of the data lbajje holds about me?

04 Can I ask lbajje to delete my account and personal data?

05 How long does lbajje keep my data after I close my account?

06 Does lbajje use cookies, and can I turn them off?

Privacy Policy

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